Refund policy

Returns

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us here.

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items.

If any of these apply, please contact us here with photos of wrong/damaged
items and we’ll sort that out for you.

Please note, items that have been opened or worn—specifically apparel like underwear, swimsuits, or baby bodysuits—cannot be returned. Because these items may come into contact with bodily fluids, we prioritize the health and safety of our customers by not putting them back into stock. Additionally, any returns that appear worn, used, or damaged during our inspection process will not be eligible for refunds.

Can I exchange an item for a different size/colour?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.

Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know here within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!